Technical Support

Topic	Replies	Views	Activity
Customer support thread (all questions welcome) The forum is growing! To keep this forum a bit more organized, make contact about Customer Service matters easier, and ensure we don’t miss any of your messages, I’m going to PIN this thread to the top. This way, we i…	406	6258	March 16, 2026
In the US, Consumer Cellular, updated to newest OS... can't get group messages to work	4	14	March 18, 2026
How to delete duplicate Mudita Store account?	1	17	March 18, 2026
Internet speed below 5 mbit/s, help needed	1	20	March 18, 2026
Intent Filter Verification Service App stopped working	18	908	March 18, 2026
Kompakt not connecting to iPhone, kompakt not connecting to data/gps	19	176	March 13, 2026
No voicemail notification on MK?	87	1402	March 13, 2026
What app works to navigate in the city?	8	181	March 12, 2026
MMS not downloading after 1.4 update (SMS works, Visible)	2	38	March 10, 2026
I have difficulties reading the Forum	6	94	March 10, 2026
GPS no longer working after factory resetting device	34	556	March 10, 2026
microSD card reading error, shows 0 bytes	20	211	March 9, 2026
Disable Random MAC Address on Mudita Kompakt	3	103	March 9, 2026
3.5 jack input functions inconsistently – anyone else?	48	948	March 9, 2026
Is there anyway to remove sideloaded apps from the Kompakt besides full factory resets?	14	1223	March 7, 2026
Kompakt No Longer supported in Australia	40	2158	March 6, 2026
"+" on mk keyboard	2	65	March 4, 2026
How to change default location of Weather	7	252	March 4, 2026
Importing contacts	4	57	March 4, 2026
Kompakt spontaneously factory reset after battery drained	7	118	March 4, 2026
Change Wifi DNS	9	80	March 2, 2026
Messages randomly stopped sending?	1	44	March 2, 2026
Sd card not recognized anymore	19	293	January 20, 2026
No longer receiving photos	8	112	February 24, 2026
Anyone really receiving group messages after deregistering from RCS	13	282	February 24, 2026
Maps not giving direction	3	43	February 24, 2026
EID number for esim to use while traveling	5	34	February 24, 2026
How the heck do I delete my account?	24	1711	February 23, 2026
Importing (and exporting) contacts	5	52	February 23, 2026
Do not know how to add apps	20	481	February 23, 2026

Customer support thread (all questions welcome)

The forum is growing! To keep this forum a bit more organized, make contact about Customer Service matters easier, and ensure we don’t miss any of your messages, I’m going to PIN this thread to the top. This way, we i…